Burst Pipes
Stop the Damage Before it Spreads
A burst pipe can release hundreds of litres of water in a very short amount of time, turning a manageable situation into a serious and expensive problem within minutes. When it happens, you need a plumber who can get there quickly, assess the damage and take action without delay. New Gen Plumbing and Gas provides prompt burst pipe repairs across Tweed Heads and the surrounding areas, giving homeowners and property managers a reliable team to call when things go wrong.
Burst pipes can happen for a range of reasons including aging infrastructure, tree root damage, corrosion, sudden changes in water pressure or pipes that have been accidentally damaged during excavation or renovation work. Whatever the cause, the priority is always to stop the water, assess the damage and get your plumbing restored as quickly as possible.
We understand how stressful a burst pipe can be, particularly when water is actively damaging your home or disrupting a tenanted property. Our team responds promptly, communicates clearly and works efficiently to minimise damage and get everything back to normal as fast as we can. With over 16 years of experience handling all types of pipe repairs across residential and rental properties, you can trust us to handle the situation calmly and professionally from start to finish.
If you are dealing with a burst pipe right now, call or text us immediately on 0499 902 442 and we will get to you as soon as possible.
Rapid Pipe Repairs
Damage Minimisation
Pressure Testing
Our Process
Repaired Properly to Prevent Recurrence
Fixing a burst pipe is not just about patching the immediate problem. Getting the repair right means understanding why the pipe failed in the first place and making sure the surrounding infrastructure is sound enough to prevent it happening again.
When we arrive on site our first step is to locate and isolate the burst, stopping water flow to minimise further damage to your walls, floors, ceilings or yard. We then assess the extent of the damage and determine the most appropriate repair method, whether that means a straightforward pipe repair, a section replacement or a more extensive fix where the pipe has deteriorated significantly.
Once the repair is complete we carry out pressure testing to confirm everything is functioning correctly and there are no other weak points in the line. We walk you through what we found and what was done, and we leave the job clean, tested and ready to go.
FAQs
Everything You Need To Know
What should I do immediately if a pipe bursts in my home?
Turn off the water supply at the main stopcock or isolation valve near your water meter straight away. Switch off your hot water system to prevent damage to the unit, move valuables away from the affected area and take photos for insurance purposes. Avoid using electrical switches or appliances near the water and contact a licensed plumber as soon as possible.
What causes pipes to burst?
Corrosion is one of the most common causes in older homes where pipes gradually degrade and become vulnerable to failure. High water pressure places ongoing stress on joints and pipe walls, while tree root intrusion can crack or crush pipes over time. Accidental damage during renovations and general wear and tear are also common causes, particularly in properties with aging plumbing infrastructure.
How can I tell if a pipe has burst inside a wall or under the floor?
Unexplained wet patches, staining or bubbling on walls, ceilings or floors are strong warning signs. You may also notice a drop in water pressure, the sound of running water when all taps are off or an unexplained spike in your water bill. A musty smell developing over time can also indicate hidden moisture buildup from a pipe that has been leaking undetected.
